Testimonials


OWNERS 


I have used Wanaka Accommodation Centre for more than 15 years and I have always received a fantastic service from them. Living in Australia makes it critical to have someone managing my properly carefully and Victoria and the team are always conscientious, responsive and proactive for maintenance, tenancy management and any other matters. I have no hesitation in recommending them. - Australia

Fenagh has been my Property Manager for approximately two years. Whenever I contact Fenagh by email or phone she gets back to me very promptly which I really appreciate. She communicates with me regularly and reports any issues with the property and is always more than happy to organise several quotes for any work that is required to be done.

Recently there was a burst pipe at my property caused by a plumbing problem. It occurred in the middle of the night and caused water damage to a bathroom and two bedrooms. Fenagh liaised with the tenants, the insurance assessor and myself which made the incident much less stressful for me. I would have no hesitation in recommending Fenagh as a Property Manager. - Denise Harvey

As an overseas owner, it gives me huge peace of mind knowing that Scott has my Queenstown rental so well managed. I moved property management companies to Scott and QAC, and am so happy that I did! The reporting and communication is fantastic, as is the support and advice - I thought it amazing that Scott called me all the way over in UK to check about potential tenants.

Scott has overseen renovations, managed issues so there is no hassle for me, and all the while tenanted the property well so that my income is uninterrupted. You make a good choice in choosing Scott and QAC to manage your rental!" - Nicki Vanstone, London

Very happy with the way Scott works efficiently and reliably with both owner and tenant, keeping the rentals running smoothly and everyone happy. Superb property management - many thanks!” - Murray Chandler, multiple rental property owner

Living overseas it was key for me to find a Property Manager that I can relate to and trust to manage our property to the high standard in which it is built.  Upon meeting Melanie and her team, they gave me the comfort that they could not only do the job, but do it well.  They were thorough in the tenant vetting process and kept me in the loop throughout, giving me confidence they would find the right tenant, which they did. 

I am continually impressed with their communication, professionalism and pro activity to keep on top of maintenance issues from both tenant and landlord side.  Melanie is a pleasure to work with and often goes out of her way to help get jobs done that fall outside of their normal scope of work, which is a huge help when living abroad.  I would have no hesitation in recommending Wanaka Accommodation Centre as our experience has been nothing but great. Michelle Morrow Dubai 


Scott has been our property manager for several years and we have had consistently excellent service throughout that time from Scott and the entire QAC team. Not being based in Queenstown means that we rely on Scott to be the “eyes and ears” for our property and we have never been let down. Scott always works in collaboration with us, understanding our needs and giving us professional and timely advice on the rental market in Queenstown. Scott understands the type of tenant that fits well in our property and our house is highly maintained because of this. We would have no hesitation in recommending Scott as your property manager! C & J Wright – Australia.


I have used Wanaka Accommodation Centre for several years now to let, manage and advise on rental properties in Wanaka, and have no hesitation recommending the company. - Nigel Fyfe

TENANTS 

We're really happy with the speedy communication and efficient organization of various maintenance works being done to the property over the last few months. Victoria had this running smoothly and checked in with us regularly. We're happy with the service. - Lia

My partner and I have been Queenstown locals for many years, living in many different areas around town during our time here. When we were looking for a modern but affordable apartment in the heart of Queenstown, QAC came up with the goods and showed us an amazing apartment, with stunning lake views all within walking distance to town. We snapped at the chance to move into the apartment and QAC, with Annabel's kind help and advice, made the whole process very smooth and easy. We stayed in this apartment for just over three years and during our time there we had a great relationship with the staff at QAC. Any issues that arose during our time at the apartment (which were minimal) were responded too immediately and dealt with professionally. We couldn't recommend QAC highly enough, thanks for a great few years guys, all the best for the future! A & J

I couldn't speak highly enough of the service that I received from QAC. They were super efficient at helping me find a place that I loved! They were professional & a pleasure to deal with from start to finish. Highly recommend these guys! - Trev 

Me and my partner have always used Qac when it comes to accommodation. They always go out their way to help with any concerns and questions you might have. Fenagh was our property manager and was the best we had in the 5 years of living in Queenstown. Would highly recommend if in Queenstown! - Jack 

Our property manager Nathan Gee made the process easy and stress free. Great communication and easy to work with. Helped us with the little things. I would definitely recommend QAC to a friend. - Hana Connolly
  
I worked with Nathan Gee. I was looking to rent a furnished apartment for 6 months. Nathan had a potential property. He processed my application and received approval from the owners in less than 24 hours. He was very responsive to my emails. I would highly recommend Nathan. - Reg 
  
With my three entire years of living in Queenstown, I’m with one of QAC’s managed property and can’t thank everyone enough of their whole team, especially Fenagh Smith for her professionalism and eagerness to help when you need them most. I highly recommend them if you’re looking for either short or long term lease of property to stay in Queenstown. - Nelson Hernandez
 
Wanaka Accommodation Centre arranged a fabulous 2 bed house in sunrise bay with access to shared spa, gym for the winter season. Melanie and her team were available and answered any questions we had pertaining to the house and local area. Her service was personal and professional we couldn’t have asked for a better person to listen and deliver a property to meet our needs. We have used Mel and Accommodation Wanaka again and highly recommend - Andrew Seavill